Insights

Tag: Aftersales

Practical digital growth advice for South African business.

A technician filming a video inspection on a phone under a car raised on a hoist in a South African dealership workshop

Preparing for the Next Generation of Car Buyers

A NADA Show 2026 session backed by a real survey of 1,700 dealership customers, and the findings contradict the stereotype: Gen Z…

A service advisor with a tablet greeting a customer at a South African dealership service reception, workshop bays behind

Driving Service Revenue With AI and CDP Advertising

A NADA 2026 workshop argued that fragmented customer data, not weak advertising, is why dealership service marketing underperforms. We translate it for…

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